We value your feedback. Please complete this survey so we may serve you better. Email Have you contacted FMU's Perkins Loan Officer about your student account in the last 12 months? * Yes No If you have contacted the Perkins Loan Officer within the last 12 months, how satisfied were you with the service you received? * Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied I haven't contacted the Perkins Loan officer within the last 12 months. Have you created an online account for your Perkins Loan with ECSI? * Yes No If you have created your online account with ECSI, how satisfied are you with the display of information? * Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied I haven't created an online account with ECSI for my Perkins loan. Have you contacted ECSI (by phone, email, or chat feature) about your Perkins Loan within the last 12 months? * Yes No If you have contacted ECSI about your Perkins Loan within the last 12 months, how satisfied were you with the service you received? * Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied I haven't contacted ECSI about my account in the last 12 months. Please provide any comments or suggestions based on your experience with FMU's Perkins Loan Officer. Please provide any comments or suggestions based on your experience with ECSI (online account or customer service).